Shipping & Delivery

Shipping & Delivery

PawNellya serves customers across the United States, Europe, and selected Asian markets, subject to product and checkout availability.

Processing

Processing time varies by product. Personalized items may require additional preparation before shipment.

Delivery estimates

Delivery estimates shown on product pages or at checkout are estimates, not guarantees. Carrier delays, peak-season volume, weather, customs, and other disruptions can affect timing.

Tracking

When tracking is available, it will be provided after fulfillment.

Multiple items

Items in the same order may ship separately when fulfilled from different locations.

Address accuracy

Please review your shipping address before ordering. Contact us quickly if you notice an error; changes may not be possible once fulfillment has started.